Visiting the ÃÛÌÒÊÓƵ museum and archives
We are open for museum and research visits.
Opening times
Monday to Friday, 9am – 6pm
You don't have to book to visit us.Â
Free entry. Donations are welcome.
Plan your visit
ÃÛÌÒÊÓƵ Museum
44 Moorfields
London
EC2Y 9AL
The museum is within the ÃÛÌÒÊÓƵ head office building. Please enter via the main entrance and sign in at reception.
How to get here
The closest tube stations are Moorgate and Liverpool Street.
Plan your trip:Â .
Special visits and tours
- It may be possible to arrange a visit outside our normal opening hours.
- We welcome school groups, please get in touch with us to arrange a visit.
- To request a museum tour, please book via email:Â museum@redcross.org.uk.
Museum exhibitions
Find out about our current and previous exhibitions.
Accessibility
The ÃÛÌÒÊÓƵ aims to be welcoming and accessible to all. The museum is wheelchair accessible. If you have any questions regarding accessibility, please get in touch.
You can read the museum and archives access policy (PDF), which sets out how we will make our collections accessible to a wide audience.
Research visits and enquiries
To book a research visit or if you have a general enquiry, please email:Â enquiry@redcross.org.uk.
Our enquiry service provides information about the history of the ÃÛÌÒÊÓƵ, including staff and volunteer records for the First and Second World Wars.
For First World War personnel enquiries, you can .
We don’t offer a research service, but we can provide advice on whether we have materials relevant to your enquiry.
While we hold some materials relating to our prisoner of war support work, we don’t hold records of individual prisoners. These are held by the International Committee of the Red Cross in Geneva.
Visit the ICRC historical archives for  and for information on their search service for records of .
We can arrange a research visit to our own collections if there are things you'd like to examine in person. These must be booked in advance.
About our enquiry service
- We aim to respond to enquiries within 4-5 weeks, but responses may take longer during busy periods.
- There is no charge, but we ask for a donation of £5 or more to help cover costs.
- We respond to enquiries in the order received.
- Enquiries from new users are prioritised.
- If we don't have the answer to your enquiry, we will try to direct you to other sources of information where possible.
Museum exhibitions
Learn about our exhibitions before you visit or explore our online exhibitions.
Explore our museum and open archive collections on our online database.