Terrorist attack: how to stay safe and recover

Learn what to do before, during and after a terrorist attack.

This page is available in Welsh (Cymraeg).

Terrorist attacks happen without warning. To stay informed, keep an eye on the government’s .

If you suspect any acts of terrorism, follow the advice of .

You should also take steps before, during and after an attack:

Before a terrorist attack

  • Be vigilant. Terrorist attacks usually happen in public places. Keep a watch for suspicious behaviour, vehicles or packages.
  • If you have any fears or suspicions, tell the police. You can call the confidential Police Anti-Terrorism Hotline on 0800 789 321.
  • When you’re in buildings and on public transport, make sure you know where the emergency exits are.

During an incident

  • Find the safest way to leave the area. Move as quickly and calmly as you can.
  • If there’s a fire, stay low to the floor and exit as quickly as possible. Cover your nose and mouth with a wet cloth if you can. If a door is hot to the touch, don’t open it.
  • If there’s an explosion outside a building, stay inside. Keep away from windows, lifts and outside doors in case there’s another bomb nearby.
  • If you saw the explosion or any suspicious behaviour, tell the police.

After an incident

  • Help others with first aid if it’s safe to do so.
  • Tell the police if you saw anything that might be useful.
  • If you’re concerned about a loved one, contact the police.
  • You could be suffering from shock but not realise it. See a doctor as soon as possible.

If you’re struggling to cope after a terrorist attack

We have trained staff and volunteers who can help if you’d like to talk about any difficulties you’re having.

Our team members can:

  • offer emotional support as a friendly and understanding listener
  • suggest organisations which may be able to help you
  • discuss steps you can take to start or continue your recovery.

The team is unable to offer financial assistance.

Call the support line on 0808 196 3651.

Opening hours: Monday to Friday, 10am to 12 midday.

Between 10am and 5pm you can also request a call-back.

Alternatively, you can use our list of support organisations

More help and advice