Terrorist attack: how to stay safe and recover
Learn what to do before, during and after a terrorist attack.
This page is available in Welsh (Cymraeg).
Terrorist attacks happen without warning. To stay informed, keep an eye on the government’s .
If you suspect any acts of terrorism, follow the advice of .
You should also take steps before, during and after an attack:
Before a terrorist attack
- Be vigilant. Terrorist attacks usually happen in public places. Keep a watch for suspicious behaviour, vehicles or packages.
- If you have any fears or suspicions, tell the police. You can call the confidential Police Anti-Terrorism Hotline on 0800 789 321.
- When you’re in buildings and on public transport, make sure you know where the emergency exits are.
During an incident
- Find the safest way to leave the area. Move as quickly and calmly as you can.
- If there’s a fire, stay low to the floor and exit as quickly as possible. Cover your nose and mouth with a wet cloth if you can. If a door is hot to the touch, don’t open it.
- If there’s an explosion outside a building, stay inside. Keep away from windows, lifts and outside doors in case there’s another bomb nearby.
- If you saw the explosion or any suspicious behaviour, tell the police.
After an incident
- Help others with first aid if it’s safe to do so.
- Tell the police if you saw anything that might be useful.
- If you’re concerned about a loved one, contact the police.
- You could be suffering from shock but not realise it. See a doctor as soon as possible.
If you’re struggling to cope after a terrorist attack
We have trained staff and volunteers who can help if you’d like to talk about any difficulties you’re having.
Our team members can:
- offer emotional support as a friendly and understanding listener
- suggest organisations which may be able to help you
- discuss steps you can take to start or continue your recovery.
The team is unable to offer financial assistance.
Call the support line on 0808 196 3651.
Opening hours: Monday to Friday, 10am to 12 midday.
Between 10am and 5pm you can also request a call-back.
Alternatively, you can use our list of support organisations.
More help and advice
- Learn first aid so you can help to deal with emergencies such as heart attacks, injuries and burns.
- Get advice on how to provide emotional support in a crisis and help people in distress.
Do you have a question about this page or want to give us feedback? Visit our Contact us page.